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CUSTOMER CARE

We’re here to help.

Questions about an order, delivery or product? Send us a message and include your order number when you have one.

Email support

The best way to reach us is at [email protected].

Email ZazaVibe →

For order questions

Include the email address used at checkout and your order number. Please do not send card numbers, passwords or other sensitive payment information by email.

Business information

ZazaVibe is operated by CREST LIMITED.
99 Pui To Road, Tuen Mun, New Territories, Hong Kong.

This registered business address is not a customer return address. Contact support before returning any item so we can provide the correct return authorization and address.

Before you write

Our FAQ, shipping policy and returns & refunds policy cover the most common questions.